Policies

Terms & Conditions

By accessing or using this Site, you agree to these Terms & Conditions and to be governed by the laws of the State of Michigan, United States.

Use of the Site

This Site is intended for informational and business purposes. Access to certain features may require account registration. You agree to provide accurate information and maintain the security of your account credentials.

Intellectual Property

All content on this Site, including text, images, logos, graphics, and software, is owned by Beckman Coulter, Inc. or its licensors and is protected by applicable intellectual property laws.

You may not copy, modify, distribute, or reproduce Site content without prior written permission, except for personal, non-commercial use.

Medical Disclaimer

Content on this Site is provided for informational purposes only and is not intended as medical advice, diagnosis, or treatment.

Third-Party Links

This Site may link to third-party websites. Beckman Coulter does not endorse or control these sites and is not responsible for their content or accuracy.

Disclaimer of Warranties

The Site and its content are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by law.

Limitation of Liability

To the extent permitted by law, Beckman Coulter and its affiliates will not be liable for any damages arising from use of, or inability to use, this Site or reliance on any content.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the Site constitutes acceptance of the revised terms.

Questions

For questions regarding these Terms & Conditions, please CONTACT US.

Website Accessibility Statement

Accessibility Assistance

If you experience difficulty accessing any part of this website or wish to report an accessibility issue, please CONTACT US.

Please include the page URL and a description of the issue so we can assist promptly and make reasonable improvements.

Privacy Statement

This Privacy Statement explains how we collect, use, and protect personal information obtained through this Site. By using this Site, you agree to the practices described below.

Personal Information Collection and Use

You may visit Lumigen.com without submitting personally identifiable information. Personally identifiable information includes details such as your name, email address, phone number, mailing address, payment information, or similar information related to you or your organization.

We may request personal information when you:

• Submit a contact or inquiry form
• Request products, services, or technical information
• Register for services or communications

This information is used to:

• Respond to your request
• Process transactions or inquiries
• Provide relevant business communications, including product updates or surveys

Personal information may be shared within Beckman Coulter, Inc., its affiliates, and trusted partners as necessary to fulfill your request or support business operations. Except as described above, we do not sell or disclose personal information unless required by law.

Cookies, Log Files, and Tracking Technologies

Like most websites, Lumigen.com uses:

• Log files to collect non-identifiable data such as IP addresses and browser type, used for site
  administration and analytics
• Cookies and similar technologies to improve user experience and site functionality

You may configure your browser to notify you when cookies are used or to disable cookies entirely. Some site features may not function properly without cookies.

Information collected through these technologies does not identify you personally unless you voluntarily submit personal information.

Your Choices

You may limit the personal information you provide by choosing not to submit forms on the Site. Certain services may require personal information to respond appropriately.

You may opt out of marketing communications at any time using instructions included in those communications.

Links to Third-Party Websites

This Site may include links to third-party websites for your convenience. Lumigen and Beckman Coulter do not control these websites and are not responsible for their content, privacy practices, or security. Accessing third-party sites is done at your own risk.

Access, Updates, and Deletion Requests

If you have questions about your personal information or would like to request access, correction, or deletion of your data, please contact us.

Information Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, or misuse. Data is stored on secure servers located in the United States and protected using industry-standard security measures.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page and are effective upon posting. Continued use of the Site constitutes acceptance of the updated statement.

Questions or Concerns

If you have questions regarding this Privacy Statement, please CONTACT US.

Returns & Shipping

Returns Policy

Returns are accepted within 30 days of purchase and require pre-authorization. A 15% restocking fee applies to all approved returns.

To request return authorization, please CONTACT US.

Shipping

We ship to most domestic and international destinations, subject to product restrictions. Shipping costs are calculated based on weight and destination. Estimated delivery dates are provided during checkout. All weights are rounded up to the nearest pound per carrier requirements.