Find answers to common questions about Lumigen’s chemiluminescent technologies, product performance, quality standards, ordering process, and technical support. Whether you are evaluating substrates for assay development, integrating chemistry into an automated platform, or seeking documentation for regulatory purposes, this page is designed to help you quickly locate the information you need.
Company & Expertise
What does Lumigen specialize in?
Lumigen specializes in developing and manufacturing high-performance chemiluminescent reagents used in clinical diagnostics, biomedical research, and OEM immunoassay systems. Our core technologies focus on alkaline phosphatase (ALP), horseradish peroxidase (HRP), and hydrogen peroxide detection.
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How long has Lumigen been developing chemiluminescent technologies?
Lumigen was founded in 1987 and has been advancing chemiluminescent detection technologies for nearly four decades.
Where is Lumigen located?
Lumigen is headquartered in Southfield, Michigan, USA.
Address: 22900 W Eight Mile Rd, Southfield, MI 48033
Phone: (248) 351-5600
Hours: Monday–Friday | 8:30 a.m. – 5:30 p.m. ET
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Is Lumigen ISO certified?
Yes. Lumigen, Inc. operates under a Quality Management System certified to ISO 9001:2015 by The British Standards Institution (BSI). This certification covers the design, development, and manufacture of chemiluminescent reagents and reflects Lumigen’s long-standing commitment to quality, consistency, and continuous improvement. Lumigen has maintained ISO certification since 2011.
How does Lumigen differ from larger life science suppliers?
Unlike large multi-portfolio suppliers, Lumigen focuses specifically on chemiluminescent chemistry. This specialization allows for deeper technical expertise, tighter quality control, faster collaboration, and custom formulation flexibility for OEM and research partners.
What industries use Lumigen products?
Lumigen products are used in:
- Clinical diagnostics
- Biomedical research
- Pharmaceutical and biotech development
- Academic laboratories
- OEM immunoassay manufacturers
- Environmental and industrial testing
Are Lumigen reagents used in clinical diagnostics or research only?
Both. Lumigen chemistry is incorporated into automated clinical diagnostic platforms as well as research assays such as Western blotting, ELISA, and nucleic acid detection.
If you’re evaluating whether Lumigen chemistry is the right fit for your assay or platform, contact our technical team for guidance.
Does Lumigen manufacture products in the United States?
Yes. Lumigen manufactures its reagents in the United States at its Michigan facility.
How does Lumigen ensure product quality, consistency, and stability?
Lumigen maintains strict raw material controls, validated manufacturing procedures, in-process quality checks, and finished product testing. Each lot undergoes performance verification to ensure sensitivity, stability, and lot-to-lot consistency.
How many tests worldwide use Lumigen chemistry each year?
Lumigen chemistry is incorporated into diagnostic systems that support billions of tests worldwide annually.
Products & Technology
What are chemiluminescent reagents?
Chemiluminescent reagents are chemical compounds that emit visible light as a direct result of a chemical reaction. They convert chemical energy → electronic excitation → photon emission. The emitted light is measured by luminometers, imaging systems, or automated analyzers.
They are widely used in:
- Western blotting
- ELISA immunoassays
- Southern/Northern blotting
- Automated clinical immunoassay systems
- Forensics (e.g., luminol)
- Environmental and industrial monitoring
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Why use chemiluminescence instead of colorimetric detection?
Chemiluminescence offers dramatically higher sensitivity and lower background noise, enabling broader dynamic range and lower detection limits compared to colorimetric methods. Because light is generated directly from the chemical reaction, signal-to-noise ratios are significantly improved.
If you have questions about detection sensitivity, assay performance, or system integration, contact our technical team to discuss your application.
What enzymes do Lumigen substrates detect?
Lumigen substrates primarily detect:
- Alkaline Phosphatase (ALP)
- Horseradish Peroxidase (HRP)
- Hydrogen Peroxide (H₂O₂) (direct or enzymatic systems)
Can Lumigen help troubleshoot assay issues?
Yes. Our technical team can assist with assay optimization and troubleshooting.
For technical support, application guidance, or assay optimization assistance, call +1 (248) 351-5600 or reach out to our team online.
Can Lumigen products be re-bottled?
Re-bottling is strongly discouraged. It increases contamination risk and may compromise performance.
Research, OEM & Custom Solutions
Does Lumigen offer custom formulations?
Custom formulations may be available depending on project requirements and resources. Contact us at +1 (248) 351-5600 or through our website to discuss.
Are OEM products manufactured under ISO standards?
Yes. All products are manufactured under Lumigen’s ISO 9001:2015 quality system.
Ordering & Purchasing Products
How do I purchase Lumigen products?
You may order:
- Directly from Lumigen via our online store
- Through authorized global distributors
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Can I request a quote for bulk or OEM orders?
Yes. Contact our sales team for volume pricing and OEM quotes by calling +1 (248) 351-5600 or using our website contact form.
Shipping & Delivery
Where does Lumigen ship from?
Orders ship from our U.S. manufacturing facility in Southfield, Michigan.
Do you ship internationally?
Yes. Lumigen ships internationally either directly or through distribution partners.
Returns, Issues & Support
What if my product arrives damaged?
Contact Lumigen immediately at +1 (248) 351-5600. We will work quickly to resolve shipping issues and ensure a prompt resolution.
Is technical support available?
Yes. Lumigen provides post-purchase technical support.
Documentation & Compliance
Are Certificates of Analysis provided?
Yes. COAs are available on request.
Are Safety Data Sheets available?
Yes. SDS documents are available online.
Careers & Partnerships
What career opportunities are available at Lumigen?
Career opportunities are posted through Lumigen’s parent organization’s career portal.
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How can a company apply to be a Lumigen distributor?
Companies interested in becoming an authorized Lumigen distributor may contact us by calling +1 (248) 351-5600 or by submitting an inquiry through our website contact form.
Does Lumigen collaborate with academic institutions?
Yes. Lumigen collaborates with academic and research institutions on assay development and technology evaluation.